![]() In addition to the API, Infobip enables businesses to use WhatsApp over the Infobip web interface. The difference is that the application is deployed on a server and the client can use our API to programmatically send and receive messages and integrate this workflow with their own systems (CRM, customer care, etc.). Supported features include end-to-end encryption. ![]() The WhatsApp channel supports a subset of features provided by the WhatsApp applications. Infobip is an official WhatsApp Business solution provider and you can manage all WhatsApp communications directly within the Infobip platform across multiple modules. Thus, it is a strong resource for sharing important and timely notifications, as well as real-time automated and personal customer support. With 2 billion users, WhatsApp is the most used chat application around the world. ![]() Today people want and expect to have the opportunity to communicate with businesses directly, from chat initiation to resolution. Expectations from businesses and customers alike have evolved. WhatsApp is a simple, secure, and reliable channel for medium to large businesses to reach customers all over the world.
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